Goals for this session:
- Discuss pain points/gaps, including a cost benefit analysis and value statement, of completed work
- Discuss embedded analytics strategy for CHS – How can we centralize and deliver data insights for leadership, customers, ACIO dissemination, bureau, and Congress
Outcome: Define requirements for collecting and delivering service metrics, rule out existing options, and identify potential solutions.
Background information:
The metrics Service Management collects for our services is useful, but we've struggled with centralizing and delivering these data in an interactive format viewable by leadership, other CHS teams, and customers.
Discuss which metrics will be available to assist in communicating to bureau and Congress the value and successes of ACIO cloud. ACIO in Science Support is viewed as "overhead" at times by bureau and Congress. For us to attain new congressional funding to support cloud we'll need relevant metrics that bureau leaders and appropriation staffers would want to see and track. For example, CSS has this in Greenbook/congressional budget submission. The USGS reached 94.7 percent of the Nation with 3D Elevation Program data available or in
progress. This metric is relevant to bureau priorities and congressional members.
