CHS Strategic Review

Goals for this session:

• How should Cloud be advertised to science?
  • Use Case Based vs. Service Based. 
  • Are our service categories doing us any good?
• What new communications strategies should we consider?

Background Information:
There is a lack of IT knowledge in the Science Centers. This needs to be addressed from the user perspective, not the tool to use. It has been a struggle getting science-types into the Cloud.

Goals for this session:

1. Optimize Cloud financial management across the enterprise
2. Increase efficiencies in FinOps processes
3. Maximize savings for CHS users

Background information:
FinOps maximizes the business value of cloud, enables data-driven decision making, and creates financial accountability through collaboration. Implementing the right tools and collaboration techniques across the CHS team will drive an optimal outcome.

Discuss the strategy for accommodating other bureaus.

Discuss the strategy for accommodating other bureaus.

Goals for this session:

1. Communicate a proven methodology to secure and operate DaaS at scale.
2. Present the value and flexibility that a robust DaaS service allows.
3. Present concepts for scaling the existing DaaS solution by augmenting, replacing or expanding in the CHS program.

Background information:
Current CHS DaaS is significantly underutilized and has not been deployed/leveraged across the enterprise.

Goals for this session:

• Discuss pain points/gaps, including a cost benefit analysis and value statement, of completed work
• Discuss embedded analytics strategy for CHS – How can we centralize and deliver data insights for leadership, customers, ACIO dissemination, bureau, and Congress

Outcome: Define requirements for collecting and delivering service metrics, rule out existing options, and identify potential solutions.
 
Background information:
The metrics Service Management collects for our services is useful, but we've struggled with centralizing and delivering these data in an interactive format viewable by leadership, other CHS teams, and customers.
 
Discuss which metrics will be available to assist in communicating to bureau and Congress the value and successes of ACIO cloud. ACIO in Science Support is viewed as "overhead" at times by bureau and Congress. For us to attain new congressional funding to support cloud we'll need relevant metrics that bureau leaders and appropriation staffers would want to see and track. For example, CSS has this in Greenbook/congressional budget submission. The USGS reached 94.7 percent of the Nation with 3D Elevation Program data available or in
progress. This metric is relevant to bureau priorities and congressional members.